Make-up Policy Guidelines for the Fall – Spring Season:
- The confirmation of a make-up date request is based on availability and is not guaranteed. Players may not schedule make-up dates in a back-to-back sequence.
- Players may schedule one make-up per month, per class. To be eligible to schedule a make-up date, players must phone the Front Desk at 630-990-4660 to report their absence at least 24 hours in advance of missing a class. This will provide an opportunity for others to use that make-up spot. Trying to schedule a make-up date during the same call is encouraged but not required.
- Winter make-up request dates are available now; Spring make-up requests will be available starting February 15th.
- Any scheduled make-up date that needs rescheduling will count towards the total monthly make-up allowance for the entire season.
- Absence notification and request for a make-up date with less than a 24-hour notice, or after the class start time, will not be honored.
- Players must have an active enrollment in a program at the time of attending the make-up date.
- Players can request a make-up date in another program offering equal to or lower than their current skill level. Players enrolled in a Cardio class may only make up in another Cardio class.
- No make-ups dates allowed in an NITTL Drill.
- NITTL Team Drill players that miss a drill class may not make-up in another NITTL Team Drill. NITTL players may use Adult Programming or Cardio Tennis as the make-up class.
